~/devreads

#customers

31 posts

9 Jun

8 Jun

4 May 2022

25 Jan 2022

7 Aug 2019

9 Jul 2019

27 May 2019

24 Apr 2019

Nick Gottlieb 1 min read

The SCV team at AO.com started with one serverless service. They were so impressed with the turnaround time and low maintenance overhead that the entire team went Serverless First.

customers

26 Feb 2019

17 Dec 2018

5 Dec 2018

9 Jan 2018

21 Nov 2017

3 Nov 2017

1 Nov 2017

26 Oct 2017

25 Oct 2017

7 Sept 2017

7 Aug 2017

19 Jun 2017

14 Jun 2017

6 Apr 2017

30 Mar 2017

17 Mar 2017

5 Jan 2017

20 Dec 2016

24 Nov 2016

18 Oct 2016

22 Sept 2016

20 Sept 2016

9 Feb 2016

lukaseder 1 min read

This is usually a tech blog, but every now and then, we make an exception when there’s something important to say. Today, I’m going to criticise a lot of our industry’s understanding of support. Who is this article for? It’s for every software engineer giving support to users and/or customers, and every manager who works … Continue reading The 5…

businesscustomerssupporttech supportusers