The Internet is a dangerous place in the best of times. Sometimes Internet engineers find ways to mitigate the worst of these threats, and sometimes they fail. Every now and then, however, a major Internet company finds a solution that actually makes the situation worse for just about everyone. Today I want to talk about … Continue reading Ok Google:…
4 posts
16 Nov 2020
26 Jun 2019
Email communication is not my favorite but since I can’t avoid it, I am trying to compose messages in a way that I think it makes it easier for both me and the recipient: to quickly address what is being communicated avoid misunderstandings save time Here are some tips. They don’t apply to all type of messages, I provide before…
12 Jan 2017
During Ship It Week, I took the opportunity to redesign our emails. The goal was to deliver a more modern and fluid layout in hopes of strengthening trust and creating a more pleasant user experience among our customers. Before and After Design According to research1, aesthetics play a big role on how people interact with things. And […]
13 Jun 2014
This blog post explains how to implement email open tracking in Symfony using a transparent tracking pixel. It provides code examples for generating a tracking image response and handling the tracking logic in a controller.