Learn how California's DHCS used Atlassian's Strategy Collection to connect strategy, delivery, and governance. The post From fragmented work to faster public health delivery appeared first on Inside Atlassian.
Inside Atlassian
https://www.atlassian.com/blog · 80 posts · history since 2026 · active
26 Jun
25 Jun
Bring your Codex agent into Bitbucket Pipelines. A few weeks ago, we announced support for Claude agents in Bitbucket Pipelines. Today, we’re adding OpenAI Codex as a supported agent. If your team is already using Codex on the desktop, you can now move that same workflow into your pipeline — triggered by a merge, a […] The post Agentic Pipelines…
A small team migrated 100+ GraphQL fetchers by turning Jira tickets into behavioral specs that AI agents could execute against. We recently migrated 100+ GraphQL fetchers from a legacy gateway service to a newer platform layer. We managed to do this with 5 developers completing around 2 quarters worth of work in a week, splitting […] The post Spec-driven AI…
How should we use AI to write? AI is a helpful tool but, without guardrails, its writing can fall flat. We joke about AI tells like em-dash overuse and “it’s not X, it’s Y,” but issues with over-reliance on AI writing go deeper. On Atlassian’s Brand team, these areas are top of mind. We want […] The post Atlassian’s approach…
If your team bIf your team builds with Python or .NET, your packages have likely lived separately from your code, stored in a registry with distinct login, permissions, and billing. Starting today, they don’t have to. Bitbucket Packages now supports the Python Package Index (PyPI) and NuGet, integrating Python and .NET package management into the […] The post Bitbucket Packages…
24 Jun
Moving to cloud is a major step forward. What happens next — how teams plan, share, and use AI together — is what separates leaders from the rest. The post Transforming teamwork: Unlocking AI-driven success in cloud appeared first on Inside Atlassian.
Companies are cutting new grad hiring to save money. Atlassian research suggests they're actually cutting their fastest path to AI adoption. The post HR in the age of abundant intelligence – what we believe appeared first on Inside Atlassian.
When we introduced native Pipelines authentication for Bitbucket Packages, we made it easier to publish artifacts from CI/CD without relying on personal credentials. Now we’re extending that integration further: package artifacts published through the Pipelines integration can display a Source Pipeline, making it easy to trace an artifact back to the pipeline run that created […] The post Trace packages…
In November 2025, we introduced new triggers and workflows to Bitbucket Pipelines to help teams manage and scale complex CI/CD workflows. We later extended that foundation with additional event-based triggers for pipeline, deployment, and pull request events. We’re now extending that model with a new package-artifact-created trigger. This trigger lets you automatically run custom pipelines […] The post Introducing Package…
Turn Slack threads into agent-ready Jira work items, without leaving the conversation. The Jira Cloud for Slack app is already one of the top five apps in the Slack Marketplace, trusted by 3.5 million people every month. Today, it gets a whole lot smarter. You can now mention @Jira in any Slack channel to create […] The post Introducing @Jira:…
23 Jun
How specialist agent orchestration anchored to Jira keeps complex coding tasks on spec. You have probably felt this. You hand a capable AI agent a real piece of work, a proper spec with edge cases and acceptance criteria, and for a few minutes it is sharp. Then it slips, it forgets a decision it made […] The post Why AI…
How an open-source API client turned Jira into a public trust signal for 3M+ developers Bruno is a fast-growing, open-source, Git-native API client used by millions of developers — from students and solo engineers to teams inside large enterprises. As Bruno scaled to 3M+ users and 44,000+ GitHub stars, managing community expectations and communicating product […] The post How Bruno…
Architecture, module design, and connection lifecycle for bringing external data into Atlassian’s system of work. This is Part 1 of a two-part series on building Teamwork Graph Connectors. This post covers the architecture, module design, and connection lifecycle. Part 2 covers production-grade orchestration — scheduling, fan-out, and failure handling. Engineering teams rarely work in just […] The post Bring any…
Make your Forge connector production-ready with orchestration — recurring schedules, hierarchical fan-out, failure classification, and resilient ingestion. This is Part 2 of a two-part series on building Teamwork Graph Connectors. Part 1 covered the architecture, module design, and connection lifecycle. This post dives into orchestration — the scheduling, fan-out, and failure handling layer that makes […] The post Production-grade ingestion…
22 Jun
The best way to get value out of AI is to scale at the team level, but while 85% of workers use AI, only 29% have embedded it into team workflows. The Atlassian Learning Team is in that 29%, and the lessons they’ve learned are a model for teams of all types. They shared three […] The post Three ways…
Strategy usually does not fail because leaders are unclear or teams are slow. It fails in the handoffs between intent, funding, people, systems, and work. The post How Anaplan is rebuilding the broken chain between strategy and delivery appeared first on Inside Atlassian.
18 Jun
AI agents are now first-class teammates in Jira. Here's how to assign, mention, and automate them directly in the workflows your team already uses. The post Your Jira Board just got a new kind of teammate appeared first on Inside Atlassian.
Delegate coding tasks to Claude, anywhere in Jira The post Introducing Claude Agent for Jira appeared first on Inside Atlassian.
While most enterprises are talking about how they approach AI transformation, increasingly knowledge management and arranging the required context are important factors in whether or not AI can work effectively. This shift is creating demand for a new role called the Knowledge Architect. We have Systems Architects to design the overall structure of software and […] The post Meet the…
Last December, when the Rovo hybrid orchestrator was introduced, a hierarchical multi-agent system was introduced, where specialized subagents last introduced, one for Jira, one for Confluence, one for Slack, and so on — each handled their own domain. The hybrid orchestrator would decompose a user’s query, route subtasks to the right agent, and combine the […] The post Long Horizon:…
17 Jun
Today, Gartner® named Atlassian a Leader in the 2026 Magic Quadrant™ for DevSecOps Platforms, and placed us highest in execution. It’s our fourth consecutive year as a Leader across the Gartner DevOps and DevSecOps research – a category that has changed underneath all of us as security shifted from a downstream checkpoint to a first-class […] The post Atlassian named…
Real-world customer stories of automated triage, translation, and incident follow-through. The post 3 ways teams use Rovo and automation in Jira Service Management to speed up resolution appeared first on Inside Atlassian.
16 Jun
You shouldn’t have to leave your PR list to know where your code is deployed. Yet, developers constantly lose time context-switching just to see if a change hit staging or production. To solve this, we are launching the Beta version of Deployment Status Tracking for your PRs. This feature surfaces live deployment statuses directly within […] The post Track Deployment…
Brief your local coding agent with one click from Jira. No copy-paste, no context lost. The post Deeplink to your AI coding tool from Jira appeared first on Inside Atlassian.
15 Jun
We tested Google's DESIGN.md format against our MCP server and AI skills to see where a single portable markdown file fits in your design system tooling. Here's what we learned. The post Atlassian’s DESIGN.md is here: what we learned testing portable design context in practice appeared first on Inside Atlassian.
10 Jun
A novel, enterprise-scale architecture for modular ML development, high-velocity experimentation, and embedded governance – powering thousands of production workflows that underpin AI systems serving millions of Rovo users globally. Introduction: Engineering for Speed, Scale, and Governance in Enterprise AI As enterprise adoption of machine learning accelerates, organizations must operate ML systems across large, distributed teams […] The post Architecting Scalable…
New research from Atlassian's Teamwork Lab finds that workers who disclose using AI are judged as 10x lazier than peers doing identical work, unless their company has built a culture that celebrates it. The post New research shows honesty about AI use at work is backfiring appeared first on Inside Atlassian.
90,000 tickets auto-classified. Zero wait time. A practical guide to deploying Rovo agents in Jira Service Management for instant resolution and measurable ROI. The learnings in this white paper are based on the session, “Rovo Agents in action: Accelerating self-service deflection”, presented at Atlassian’s Team ’26 conference. You can check out this session and others […] The post From repetitive…
9 Jun
Code Reviewer already knew the rules. We gave it history. Rovo Dev Code Reviewer catches PR issues related to code bug, code design, code readability, maintenance, testing, etc. It works well. But we saw an opportunity to take it further: to give it something closer to the institutional memory that experienced reviewers build over time, […] The post Improving Code…
5 Jun
Why organic adoption beat top-down mandates at one of America's largest restaurant chains The post How Wendy’s turned everyday challenges into enterprise-wide transformation appeared first on Inside Atlassian.
4 Jun
Ever wondered what’s possible when you connect service management, knowledge, and AI on a single platform? Meet Neta, the proprietary software platform for energy and utilities of Engineering Group (ENG) ENG is a global Digital Transformation Company with more than 14,000 employees across 50+ subsidiaries in 21 countries. Neta is supported by a dedicated team […] The post How switching…
We improved across the board — and our Vision and Innovation scores tell a bigger story about where SPM is heading. We’re proud to share that Atlassian has been recognized as a Strong Performer in The Forrester Wave™: Strategic Portfolio Management Tools, Q2 2026. But the placement is only part of the story.We have evolved […] The post Atlassian named…
We’re excited to announce that immutable tags are now available for the Bitbucket Packages container registry. With immutable tags, workspace admins can set container image tags from being overwritten, moved, or modified after they’re first pushed. Tags are how your team refers to container images, but by default they’re mutable: anyone with push access can point an […] The post…
3 Jun
A 102-year-old co-op with 5,200 stores shares hard-won lessons from rolling out Jira Service Management — from Salesforce integration to automation wins and pitfalls to avoid. The post How Ace Hardware Modernized IT with Jira Service Management appeared first on Inside Atlassian.
In December, we shared our plans to introduce pricing for self-hosted runners. You told us loud and clear that a free option matters. Today, as Premium Runners become generally available, we are happy to share that we will continue to have a free forever tier, which lets you connect up to 100 self-hosted runners as […] The post Premium self-hosted…
2 Jun
Loom resolved over 80% of support inquiries with AI and reduced the likelihood of churn by 11% – transforming support into a growth driver. Executive Summary Loom didn’t just improve support — they proved better experiences drive retention and growth. Challenge: Loom needed to scale support for millions of users without adding headcount, while reducing […] The post How Loom…
Atlassian's use AI to design and build every day, but AI tools are only as good as the context they have. We translated the Atlassian Design System’s documentation content into machine-readable schema files to deliver context to agents using ADS MCP, Skills and more to improve their accuracy and generation speed while reducing AI token costs. The post Teaching AI…
LLMs have become a core tool in every app developer’s stack, powering features that feel almost magical. Users can query data with natural language, summarize long issue threads, and get smart, contextual suggestions, in an instant. Just a few years ago, these features would have been cumbersome or even impossible for developers to build. AI […] The post Build AI-powered…
1 Jun
Flaky tests and stale feature flags drain engineering time quietly. Here is how Atlassian's engineering team uses AI agents in Jira to automate both. The post How We Cut up to 80% of Engineering “Chores” Using AI Agents in Jira appeared first on Inside Atlassian.
How a modernized IT Ops team cut alert noise, slashed ITSM costs by 37%, and built a fully connected Ops platform that traces change and reclaims on-call sanity. The learnings in this blog post are based on the session, “From alert noise to action: How 24 Hour Fitness modernized IT Ops with Jira Service Management”, […] The post From alert…
AI is moving fast, and Atlassian app teams are rolling out new features at a cracking pace! In a quest to make sure that UX content stayed top quality, our content design team created the Content Assistant: a helpful teammate powered by Atlassian’s Rovo. It quickly became one of the business’s favourite AI helpers. Here’s what we learned while building…
What Atlassian learned from redefining its AI superuser metric three times in 18 months — and the traits every CHRO should be hiring for now. The post Stop counting who uses AI. Start finding who’s transforming with it. appeared first on Inside Atlassian.
Reimagining software development around an AI-native SDLC AI is now a core part of how software gets built. 93% of developers use AI tools and nearly 30% of code is AI-authored [source]. Code generation has been the first breakout use case for developers but it is not the end of the story. The next chapter […] The post The AI-native…
29 May
AI use is accelerating across the modern enterprise. Teams are moving faster. The barrier to building will continue to drop. But the cost of building the wrong thing is about to skyrocket, because teams can now ship more of it, faster. Atlassian’s State of Teams 2026 report found that 89% of executives say AI has […] The post The future…
28 May
Design systems are no longer ‘just’ about consistent UI and component libraries. They’re strategic capabilities that harness design intent, drive coherence and accelerate a team's ability to innovate. Here's how the Atlassian Design System (ADS) is evolving to be a full stack context engine to meet the demands of an AI-native future. The post Atlassian Design System: Building the context…
27 May
AI writes the code. Engineers spend their day on everything else. The post How AI is Changing Developer Workflows: Lessons From Engineers appeared first on Inside Atlassian.
26 May
Leadership Circle implemented AI-first customer support to serve 3 million customers across 17 languages — achieving a 71% AI resolution rate, 65% fewer manual tickets, and a support function that now drives revenue. Here are 5 lessons from their transformation. The post From cost center to growth engine: 5 lessons from Leadership Circle’s AI-first support transformation appeared first on Inside…
22 May
Not every developer question starts as a coding task. Sometimes the hard part is figuring out where to look: Jira for work history, code for implementation truth, Confluence for product context, or pull requests for how decisions landed. Research Mode in Rovo Dev CLI came from that experience. What shipped We shipped Research Mode as […] The post From Ambiguous…
20 May
AI can make "good enough" thinking the default. Use this framework to spot the risks of AI over-reliance and decide when humans — not models — should lead. The post Is AI flattening your team’s creativity? Here’s how to tell. appeared first on Inside Atlassian.
Assign work items directly to Cursor from Jira, your agent orchestration platform The post Introducing Cursor in Jira appeared first on Inside Atlassian.
19 May
Last month, we introduced Agentic Pipelines, a new way to orchestrate AI agents to automatically, and routinely, handle the repetitive engineering chores so you can get back to solving the fun, cool problems. When we launched, Agentic Pipelines supported Atlassian’s developer AI agent, Rovo Dev. Today, we’re opening up Agentic Pipelines to even more teams: […] The post Agentic Pipelines…
15 May
Atlassian’s new State of Teams survey of 12,000+ knowledge workers shows AI is helping individuals work faster, but business results aren’t catching up. Here’s why that gap exists and what leaders can do about it. The post The AI efficiency paradox: What to do when AI boosts productivity but not results appeared first on Inside Atlassian.
14 May
From tool chaos to trusted AI: how Reddit modernized IT for 4,000 employees The post Inside Reddit’s IT playbook: Building for scale and AI-readiness appeared first on Inside Atlassian.
How it started What happens when a project estimated at two to three quarters gets built in 14 working days? In 2022, the team built App Updates, a feature that gives organization admins access to release notes about Atlassian changes and controls over how they’re delivered (https://support.atlassian.com/organization-administration/docs/keep-up-with-changes/). It was a great experience for admins, but […] The post Accelerated frontend…
If you’re like most people, you don’t remember the exact name of the page you edited three weeks ago—or the precise title of the document someone shared in a chat thread. What you do remember is usually higher level: That’s the gap structured queries are designed to close. Structured queries let you search in natural […] The post Structured Queries:…
As Jira Cloud grows to support larger and more complex customers, so does the configuration that powers their work: custom fields, work types (formerly issue types), screens, schemes, and workflows. Over time, many of these entities become unused or redundant. The result is configuration sprawl—slower experiences, heavier data shapes, and higher admin overhead. To scale […] The post Optimisation Tools…
Intro – my standard flow In my daily work, I have consistently followed the same workflow (also before AI era). With this method, I consistently retained sufficient context to resume implementation – even after weeks of delay – without needing to rediscover information from scratch. Enter AI: the same flow, supercharged The fundamental flow hasn’t […] The post Rovo Dev…
13 May
Learn how Atlassian saved 839 hours in 28 days using AI Alert Grouping in Jira Service Management The post 3 ways AI alert grouping is transforming on-call engineering at Atlassian appeared first on Inside Atlassian.
Key findings on the state of nonprofit teamwork in 2026 Our research into the effectiveness of nonprofit teamwork and AI implementation strategies revealed: Read the report for more data and a conversation guide to support teams in balancing human and technology considerations in their AI strategies. Methodology This report is a companion piece to The […] The post The State…
12 May
Docs aren’t just records anymore — they’re fuel for agents that plan, collaborate, and ship with you. The post How customers are using Confluence Agents to turn knowledge into action appeared first on Inside Atlassian.
6 May
Built for enterprise agility, a new value-based model helps customers keep pace with AI-driven change The post Introducing Flex: A Flexible Commercial Model for the AI Era appeared first on Inside Atlassian.
Over the past few decades in the technology industry, some of the biggest constraints to building products have been about having enough engineers, time, or compute. For the first time, that era is ending. Tech teams are experiencing a revolution unlike anything they’ve seen before. The barriers to entry for building have all but disappeared. […] The post The bottleneck…
Live from Team ’26 in Anaheim | May 6, 2026 The post Announcing the 2026 Atlassian Impact Maker Award Winners appeared first on Inside Atlassian.
Accelerate incident resolution with unified asset, log, and trace intelligence The post Introducing new AIOps integrations with Lansweeper, Coralogix, and Honeycomb appeared first on Inside Atlassian.
I’m stoked to be back in Anaheim, California for Team ’26 with thousands of our customers. Together, we’re facing the most significant reimagining of work in our lifetime—one that has only accelerated since we were last here. This is crazy exciting. We’re seeing a new kind of organization emerge: the AI‑native organization, where teams are […] The post Atlassian Team…
Connections. Insights. Workflows. All mapped, all in context. The post Atlassian Teamwork Graph: The context engine behind your AI—everywhere appeared first on Inside Atlassian.
Team up with agents that have the full story behind your work so they can search, reason, and act on what matters most The post Rovo makes AI-native teamwork real for the enterprise appeared first on Inside Atlassian.
We’ve all been there – toggling between six tabs, copying content from one tool into another, and wondering if anyone actually read the brief. The promise of AI was supposed to fix this. Instead, most teams got a chatbot bolted onto the side of their screen. We think AI should work the way a great […] The post Built for…
AI is changing how engineering teams work faster than most organizations can adapt. Coding assistants are now part of the daily workflow, agents are starting to own tasks end-to-end, and the way we deliver software is being redefined in real time. With that shift, engineering leaders are facing a new set of questions. Are these […] The post Building for…
Every team knows exactly where AI could help — the onboarding that takes three weeks of manual coordination, the customer feedback no one has time to categorize, the status reports assembled by hand every Friday. The ideas aren’t the problem. The problem is that building them has always required code, engineering resources, and IT tickets […] The post The new,…
Shipping used to be the hard part. For years, product organizations optimized for speed. Agile transformations, DevOps, and CI/CD removed friction from delivery. Teams got faster, more efficient, and more predictable. Then AI changed the equation. Today, prototypes can be built in hours. Workflows that once took weeks now take days. The barrier to building […] The post Introducing Product…
Turn your strategic vision into measurable reality The post Strategy Collection your executive command center: From insight to action appeared first on Inside Atlassian.
4 May
The future of AI-native service and operations is here The post It’s time to shatter the service quo appeared first on Inside Atlassian.
30 Apr
☁️ From the CEO Fellow shareholders, I’m thrilled to share our incredible Q3 results. The entire Atlassian team has been laser-focused on execution, and it shows in our numbers. 🚀 Total revenue was strong at $1.8B, up 32% y/y 🚀 Cloud revenue surged past $1.1B, with growth accelerating to 29% y/y Service Collection scaled past […] The post Our Q3…
29 Apr
A year ago, my workflow looked very different. When a design problem opened up, I explored it by hand. Multiple screens. Multiple flows. Sometimes two or three versions of the same interaction just to compare one subtle difference. Divergent ideas spread across endless pages and files. The work helped us think, but it also created […] The post Designing In…
Everyone is shipping AI products now, and most look impressive in demos but fail in the messy reality of daily work. The problem often isn’t the model; it’s the product built around it. In this article, I’ll share what I’ve learned building AI products in environments where trust isn’t optional, and what it actually takes […] The post Designing AI…
Companies are cutting new grad hiring to save money. Atlassian research suggests they're actually cutting their fastest path to AI adoption. The post New Grads are 1.5x More Likely to Use AI Daily. Here’s Why That Matters for Your Hiring Strategy. appeared first on Inside Atlassian.
At Atlassian, we use Merge Queues to ship frequent changes with confidence and streamline pull request merges. Across some of our busiest codebases, Merge Queues have sharply reduced incident frequency and turned merging from a stressful bottleneck into a background task. Today, most of our largest repositories rely on Merge Queues—over 70 large repos across […] The post Inside Atlassian’s…
28 Apr
How marketing managers can turn stuck moments into their most valuable AI use cases The post Marketers: stop experimenting and start solving real-world problems with AI appeared first on Inside Atlassian.
Forrester surveyed CIOs and IT leaders on what it really takes to build a modern, AI‑ready digital workplace, uncovering gaps, opportunities, and practical next steps for enterprise teams. The post What CIOs told Forrester about building an AI‑ready digital workplace appeared first on Inside Atlassian.